Subscription policy

Order Cancellation

  • Subscription Service: Please note that we do not currently offer a subscription service.

  • Cancellation Before Shipping: If your order has not yet shipped and you wish to cancel it, please contact us promptly via email at support@thesmoothgeneration.com with your order number. We will assist you in canceling your order.

  • Orders Already Shipped: Once an order has been shipped, we are unable to cancel it. In such cases, the sale is considered final.