Order Cancellation & Subscription Policy

Order Cancellations

•  If you need to cancel an order, please contact us as soon as possible at support@thesmoothgeneration.com.
• We will do our best to accommodate cancellation requests. However, once an order has been processed or shipped, it cannot be canceled.
• If your order has already shipped, please refer to our Return and Refund Policy for additional information.

Subscription Orders

Customers enrolled in a subscription can manage their subscription at any time by logging into their subscription account.

From your account, you can:

• Pause your subscription.
• Skip an upcoming order.
• Update your shipping address.
• Update your payment method.
• Change your subscription preferences.
• Cancel your subscription.

Manage Your Subscription:
https://customers.shop.paywhirl.com/51580993722/account/

To avoid future charges, please make any changes to your subscription before your next scheduled billing date.

Need Assistance?

If you have any questions or need help with an order or subscription, please contact us at support@thesmoothgeneration.com. We're happy to assist you.

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